Comcast Rumors

Regarding the new Comcast contract, there have been some pretty extraordinary rumors floating around, one of them being that if Comcast cuts off service due to non-payment of OA dues, the individual can just contact Comcast privately and have their service set up that way. Mary Chamberlain of the OA checked into that rumor, and this is the recap of her conversation with Comcast:

I just wanted to let you know that I just had a nice long chat with Lisa from Comcast. I told her of some residents' claims that they can set up their own service with Comcast and that Comcast reps have stated that they can do that. Lisa said no-absolutely not. If a Resident lives in Sun Crest, Comcast is unable to set them up with basic services without billing it under the bulk agreement. She said even if someone is told something different with customer service, they will not be able to set it up as an individual account if they try. She said some residentts do have upgraded movie channels and DVR services under their own names, but basic service is under the Sun Crest bulk agreement. How ironic that some residents accepts the Comcast services, but vehemently refuse to pay for them. Lisa also stated that once we request to have a resident's bulk services shut off, the entire box goes dead -- meaning it will turn off everything, including DVR, movies, and internet. It's as easy as sending an e-mail that a resident is not paying their OA dues, and the services are shut off.